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Commonwealth Bank

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  • Earn travel points
  • Low-interest starting from 9.9%

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Commonwealth Bank homepage

Author Commonwealth Bank. Screenshot of Commonwealth Bank website. [Accessed April 12, 2018]

About Commonwealth Bank

Commonwealth Bank is Australia’s leading financial services provider. We provide services for retail, premium, business and institutional banking as well as advice on funds management.

We offer a wide range of products and services including insurance products, investment advice and share-broking offers. Commonwealth Bank was founded in 1911 and first started operating in 1912 since then we have continued to grow, and we now serve over 15.9 million customers.

Customer advocate

We believe in providing you with the best customer service. The customer advocate was introduced to represent our clients in four areas these include advocacy, prevention, insights and remediation.

The customer advocate will make sure that you are taken care of and treated fairly. If you have any problems the customer advocate will help you sort them out and come to a reasonable conclusion.  If you have complaints about how you were treated or bad service delivery the customer advocate will sort these matters out for you 

Financial assistance

Sometimes juggling your finances can be tricky and you may be struggling, our financial assistance program helps you to get back on top of your financial obligations and teaches clients to manage their money better and budget correctly. We can also offer you quick loans and other financial services. 

If you are having difficulty with your finances, you should give us a call on 13 3095 so that we can help you find a solution that suits your budget. Our website has information on tackling debt including how to create and stick to a budget. Tips to help you save money and control you’re spending as well as tips to help you pay off your debt quickly and easily.

Commonwealth Bank Services

We offer banking services, home loans and personal loans, financial products aimed at businesses as well as investment products.

Our range of products includes bank accounts, credit cards, personal loans, home loans, insurance products, superannuation, financial planning, travel products and business products.

Credit cards

CommBank Low rate credit cards offer an interest rate of 9.90%pa and a monthly fee of $2 when you set up a direct debit via AutoPay. If you prefer not to use AutoPay then you will be charged a monthly fee of $5.

The maximum credit limit is set at $3000 and you will receive up to 55 days interest-free on all purchases.

Your credit card allows you to pay for purchases at more than 43 million locations around the world while the Tap and Go feature allows you to pay for purchases under $100. Get transaction notifications every time your card is used so that you can easily keep track of your spending.

Security

Your purchases will be protected and we will cover any loss due to unauthorized tractions on your account as long as you do your part by protecting your card, passwords and Pin number and notify us immediately if you suspect suspicious activity on your credit card.

When your circumstances change

If your financial circumstances change due to a divorce or separation, or if you have lost your job or you need advice on making money decisions because your partner has passed away then contact us and we will be able to assist you. There are also helpful financial tips and articles available on our website

Commonwealth Bank Product Details

  • Loan Type Credit cards
  • Interest Rate 9.9 – 13.24% p/a

Summary of Services

  • Earn travel points
  • Use your card for everyday spending
  • Quick online applications
  • Get rewards, bonus points and more

Commonwealth Bank - Safe financial solutions

We want to keep your private personal intimation as safe as possible and we do so use the latest technology.

NetCode will send you an SMS to approve certain transactions with your unique single-use password that will be sent to your mobile the password will only be valid for 2 minutes.

You can only make purchases using this password this will prevent criminals from making fraudulent purchases on your credit card. To help you keep your computer virus free we have partnered with McAfee Internet Security they offer all card holders a free trial of McAfee for 6 months. 

More ways that we keep you safe

We keep your information as safe as possible and want to prevent others from using your credit card without your knowledge or authorization.

Lockout and timeouts: If someone tries to access your account via the CommBank App and enters the incorrect password a number of times the account will be temporarily locked we will notify you that someone was trying to access your account.    

Encryption

All the data that is entered into our system is encrypted using a 256-bit SSL and the latest encryption technology.  Extra verification if there is a very large purchase being made or you are transferring money internationally or to an unknown beneficiary. We may put the transaction on hold for one business day.  This is to protect you, we will also get in touch with you to authorize the transaction.

CommBank APP

The CommBank App can be downloaded to your smartphone or table the App allows you to take complete control of your account via the App including checking your balance, find your nearest branch or ATM, view our statements, update your credit card limit sand digitally load your credit card to easily make card less payments.

Customer Reviews & Testimonials

Unmatched customer service with Commonwealth Bank. Their staff are very well trained and were able to assist me with everything I asked. I could not find fault with any of my interactions with th...

Harvey H
— Canberra —

There are so many positive things I could say about the Commonwealth Bank. The application process was stress-free and fast, and they offer a superb interest rate and very affordable fees.

Emily H
— Perth —

As someone who isn't too good with technology, I was incredibly surprised at the patience and kindness of your staff members who were eager to help me apply for my credit card and fill out the fo...

Molly B
— Townsville —

Commonwealth Bank Contact Details

Physical Address

Opening Hours

  • Monday 09:30 – 16:00
  • Tuesday 09:30 – 16:00
  • Wednesday 09:30 – 16:00
  • Thursday 09:30 – 16:00
  • Friday 09:30 – 17:00
  • Saturday – Closed
  • Sunday – Closed